Language settings

To edit language settings, click the user icon in the top right and go to Language.

Language option in the user menu

• All customers have a default language of English.
• Any translated content is made available to users using Position Green in other languages.
  
• Custom content can be added in any language. Custom content is not translated into other languages unless requested.
• To change the text of a list item, add a new list item with a different PrettyID. 

Customization of translations

Translations are added in the Measure Builder by clicking the translation icon (see the screenshot below). If no text is displayed in a column, add the translation manually. Click “Save” when done.

Translation icon and translations in the Measure Builder

Background color meanings

Grey - The translation is from Position Green's database (global translation).

Yellow - A custom translation (local override) is used, and it differs from the global translation.

Blue - A custom translation (local override) is used, but it is identical to the global translation. (Warning: If the global translation is changed or updated, the color will switch to yellow, and the local override will no longer match the global translation).

Best practices

• Use the “Remove unnecessary overrides” button to keep the measure up to date with the latest translations.
• Use the “Remove all overrides” button to keep the translations for the measure up to date.
• If local overrides are used, they should be applied in each language, as end users may access any of them.
• Measures on the admin page are displayed in the language set up for the organization.

Global translations are applied to measures regardless of the version in which they were created. 

The simple workflow operates as follows:

Measure names:

When a measure is downloaded from a template, the names are displayed in the organization language if a translation exists.

If no translation exists, the measure is created with an English name. The name can only be changed to the organization’s language manually or through automatic updates.

Measure name workflow in Data Reporting:

Considerations when reporting in a language that is not available in the platform: 

• Free text - Can be reported manually in the relevant language.
• Dropdown lists - See point 2 in “Working in the setup” for the possible workaround
• Yes/No questions - Determined by the platform language and cannot be translated.