Setup surveys in multiple languages

The first time a language is added to a survey, contact the Position Green team. The following instructions are for experienced users of Position Green.

Finalize the template in one language before translating it into other languages.

Step 1: Go to Company setup and Surveys. Click the survey to edit its settings. Select Settings in the horizontal menu. Add a new language by clicking “+Add language”. Then name the language, select a culture and select an export template for the survey. 

Select “Export of questionnaire (English)” unless there is a template for the language, e.g. Swedish or German.

Adding a new language in the survey settings

Step 2: Click “Export Translation” to export the current survey, then add the translation for all questions and elements. For support with adding translations to the Excel sheet in the correct format, contact Position Green.

“Export Translation” in the survey settings

The Excel spreadsheet details the survey, with each row representing an element or question in the survey. Translations can be added to the column marked with the name of the language. Include text and HTML in this column. Save the file.

Example Excel file with Finnish translations added in column F

Step 3: Click “Import Translations” to drag and drop or choose the file to import. If an error message is shown, contact the Sustainability Platform Expert for support.

“Import Translations” in the survey settings

Step 4: Review the translation of the survey. In the survey, select Content in the horizontal menu. Click the icon with three blocks to open the survey builder. Click the multilanguage icon. The survey text can be edited in this view.

Reviewing translations with the multilanguage icon in the survey builder

See how to amend the welcome text. If more languages are added, select the language from the dropdown under Text.