We are always ready to answer your questions. 

Questions related to your setup

If you have any questions related to your setup in Position Green, please contact your Sustainability Platform team.

Technical support

Our support helps you if you are experiencing technical issues when using our platform. This could be issues when logging in, questions connected to passwords, error messages, and/or any other technical platform-related issues.

Any support request will be evaluated and addressed within 2 hours during normal hours for support. Depending on the nature of the support request (technical / non-technical), we will choose one or more of a series of service recovery strategies, such as: personal follow-up, further analysis, mitigation, hotfix outside business hours, and hotfix within business hours. Normal opening hours for support: 7-18, Monday to Friday.

Please contact our support at support@positiongreen.com