Deactivate a user

Modified on Mon, 14 Sep at 12:31 AM

To deactivate a user in the platform, first, ensure that their responsibility is transferred to another user to maintain continuity in the reporting. 


In the "Users" view:


1. Select the user to be deactivated

2. Click the three dots to the right-hand side, then "Transfer responsibilities"

3. Once responsibilities are transferred, again click the three dots on the right-hand side and then "Deactivate user".


To find deactivated users click the filter "Show deactivated users".




Users that have the correct roles for a given functionality or access may not receive all access. This depends the data previously entered. Only the relevant sections will be enabled for that user.


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