To deactivate a user in the platform, first, ensure that their responsibility is transferred to another user to maintain continuity in the reporting.
In the "Users" view:
1. Select the user to be deactivated
2. Click the three dots to the right-hand side, then "Transfer responsibilities"
3. Once responsibilities are transferred, again click the three dots on the right-hand side and then "Deactivate user".
To find deactivated users click the filter "Show deactivated users".

Users that have the correct roles for a given functionality or access may not receive all access. This depends the data previously entered. Only the relevant sections will be enabled for that user.Was this article helpful?
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