Factlines - Can I reopen a survey after the deadline has passed?

Modified on Tue, 2 Jun at 12:58 PM

Yes, you can reopen a survey within 30 days after the deadline has passed:

  1. Go to Surveys in the left side menu
  2. Select the relevant survey you want to reopen
  3. Click on the Edit survey button and Reopen survey


  4. You will have to set a new last date for response and click Reopen survey to confirm the changes


If more than 30 days have passed after the deadline, you need to contact our support team to reopen the survey. The survey will be reopened for all suppliers, but you can choose who you want to send a reminder to.

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